****med by Vodacom

No company has dissa****ted me as much as vodacom, repeatedly not only is the service bad but their employees are *********. A vodacom sales person calls me and says after reviewing their prices they are adjusting their contract prices and I will now pay R583 instead of R642 for my contract. I asked repeatedly why and how come this is happening and they re assure me it's legitimate. I agree, then minutes latter I recieve confirmation sms, then another sms saying ur order has been complete send ID copy and proof of payment. So I am now puzzled, I call vodacom and explain and the contact agent was very helpful and explains no mam that R583 is in addition to your current contract price you will now pay R1013, I explained and asked please cancel that I was mislead, he then transfers me so someone who can assist. This lady is now trying to convince me to take something else instead and I said no thank you why would i but 3.6G data, 200minutes & 150sms for R583 plz cancel. She said ok please speak to the person who sold you this, I said No that person is a **** & a *****, so she says I will process and call you back. No callback was made, following day I wake up with an sms that arrived at 01:26 stating my order was complete, I check my vodacom app and my bill is now R1013,62. Vodacom this is not the first time I heard of such dealings and yet you continue. I have all the people I spoke to, I know what conversations we had and I don't want that product and I will not pay for it, keep testing me you will and you will loose me permanently with the 2 contract I already have with you. Fix this and I need to know what will happen to the person who sold ****med me. Go back to the conversations you always state are recorded to confirm. There is nothing that codacom will ever sell me that I will trust.