CL
Carel L
1 reviews | Active since Mar 2011
05 Aug 2024, 13:22
****med - again
I Just phoned Vodacom Direct to simply get a quote and now all of a sudden I have a new contract owing Vodacom R1000.
Have not requested nor app**** for a new contract.
This company is the worst of the worst.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Aug 2024, 14:30 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Aug 2024, 14:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 Aug 2024, 11:52Dear Carel.
Thank you for taking the time to engage with us today.
As per our discussion, this matter was cleared up and resolved by the Vodacom store.
Have a pleasant day further.
Kind regards
Vodacom Consumer Website Team
Thank you for taking the time to engage with us today.
As per our discussion, this matter was cleared up and resolved by the Vodacom store.
Have a pleasant day further.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Aug 2024, 11:52
Official
Dear Carel.
Thank you for taking the time to engage with us today.
As per our discussion, this matter was cleared up and resolved by the Vodacom store.
Have a pleasant day further.
Kind regards
Vodacom Consumer Website Team
Thank you for taking the time to engage with us today.
As per our discussion, this matter was cleared up and resolved by the Vodacom store.
Have a pleasant day further.
Kind regards
Vodacom Consumer Website Team
Best regards,