#Me too - I Hate Vodacom

The level of ************ practices to increase profits and ********* conduct on the side of Vodacom CEO, management and staff beggars belief. They make me believe the conspiracy that a small evil group of greedy individuals & corporates run the world. Too many problems with Vodacom to list all. Just relieved that my contract expires in December and I can move to another service provider. Sure I will have problems with other service providers but I doubt they will be able to compete with Vodacoms level of ************ness and complete absense of ethics. Is it any wonder their logo & name has 666 embedded in it. Started with their so called "out of bundles data charges" which totalled over R20 000 and for which we made several representations to explain the errors - Promises of refunds were never fulfilled. Then the unexplained R39 per month for entertainment subscriptions to which we had never subscribed. Again innumerable calls to Vodacom and promises from them of reversals were never fulfilled( there should be records of these calls as stated...I assume ) 2018 - Vodacom inexplicably removed the restrictions on the automatic out of bundle charges, resulting in a further R4000 data bill. Again innumerable calls to them, long hours at their outlet at Westville Pavillion, endless submission of documents / letters to outline their error - agreement from store manager of the error - but no refund. We gave up the chase out of exhaustion and because we needed to live the other bits of life outside the Vodacom store ...off the Vodacom complaint line. This morning -5:50am, I purchased 5 gig data for R349. But no data upload. Spoke to agent at noon. Sent the screenshot as requested of my purchase which shows on the Vodacom app. Its 8: 28 pm . Still waiting for my data. Can't wait to see the end of this Vodacom contract.