PZ
Pam Z

1 reviews | Active since Nov 2012

22 Mar 2018, 09:19

Mbali you're the BEST!

Wow. The BEST PROFESSIONAL SERVICE I've ever received from Vodacom this morning I called 114 regarding a query I had and a very polite, professional and respectful Mbali assisted me. She even called me back 09:04am to make sure things are ok. Mbali YOU'RE THE BEST. I ALWAYS COMPLAIN ABOUT BODACOM SERVICE. Today after speaking with you, I'm glad Vodacom has people like you. Keep it up Mbali. I don't know your surname but my experience with you says a lot about you and blessings and good things shall follow you. Vodacom just use my number to trace who's this lovely Mbali I spoke to. Beyond excellent service!

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Replies (1)
Vodacom
Vodacom's reply22 Mar 2018, 10:07
Official

Dear Customer,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this.

We will send this to the respective management for the necessary reward and recognition.

Regards

Vodacom Consumer Website Team