1 reviews | Active since Jan 2011
Maybe they will respond..who knows!
<p>I had an issue with the amount Vodacom debited from my account in September due to downgrades. After more than 2 weeks the investigation was completed. Now it is October and I have the same problem again! I have spoken to customer service, they put me through to accounts, who then put me through to upgrades and then upgrades put me through to the online department. Is there anyone at Vodacom who knows what they are doing? I am really sick and tired of this!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
