NH
Niki H

1 reviews | Active since Aug 2016

18 Aug 2016, 08:01

Maybe my 3rd complaint will be noticed

<p>Kindly review my 1st, and 2nd complaints. What more should I do to get someone from Vodacom to acknowledge my complaint. How simple is it to override a date status? I need to know if I am able to do a early upgrade but willing to pay in the difference. My second line is due for an upgrade in November which is 3 months away. </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply18 Aug 2016, 08:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team