Maybe it's time to switch service providers

Why advertise a promotion that constantly gives you hassles. I logged a double data issue SR: A2-6FFK-PB0ZZ on Tuesday and to date has not been resolved. Keep your customers in the LOOP VODACOM. But instead I have to always call the call centre. But tonight was the last straw when I called to query why I couldn't opt in for another promotion, THE MEG MY Day... Even though I have a positive data balance and I get told a bunch of hogwash. Your call centre agents are lazy, useless, have no telephone etiquette, my experience with them over the last 4months have been horrific and when I called for a 2nd time tonight I get told I have exceeded my monthly contact attempts with the call centre. WHY SHOULD I STAY WITH YOU VODACOM. I have been a loyal customer for almost 15yrs but now I've had it... Jonathan - ********** 730