MW
Marc W
1 reviews | Active since Mar 2009
22 Dec 2020, 08:40
Maybe if we ignore the client, he'll go away....
I have complained about Vodacom Spam for many years. Everytime (after 4-6 months of denial and excuses) I get promised that it's over and will not get anymore spam from Vodacom.
And then it simply starts again.
Although Vodacom has once again promised me that it is over, I want a more solid commitment. Vodacom can suggest what punitive action they will impose on themselves should they once again be caught doing this.
I am not going away until all my contracts are up and released, or they make reparations to restore some trust.
Helpful (0)
Replies (4)0
Replies (4)Vodacom's replyOfficial
22 Dec 2020, 09:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Dec 2020, 09:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MW
Marc W's updateReviewer Update
22 Dec 2020, 09:05Thats what you said yesterday too.
MW
Marc W's update22 Dec 2020, 09:05
Reviewer Update
Thats what you said yesterday too.
MW
Marc W's updateReviewer Update
22 Dec 2020, 09:06Committing to a reply in public, and then ignoring the client anyway does not count as a reply.
MW
Marc W's update22 Dec 2020, 09:06
Reviewer Update
Committing to a reply in public, and then ignoring the client anyway does not count as a reply.
MW
Marc W's updateReviewer Update
04 Jan 2021, 17:58Still waiting. 2 months now
MW
Marc W's update04 Jan 2021, 17:58
Reviewer Update
Still waiting. 2 months now
