1 reviews | Active since Mar 2010
Maybe I should call the NCA
Almost 3 weeks since my upgrade and I haven't made one call. Vodacom decided to give me a credit limit, without undergoing a proper application process or asking for approval from me on the credit limit that they gave me.
Furthermore, the credit limit that they decided to give me has maxed out because they charged me upgrade/connection charges. Maybe that's why it took so long for me to upgrade, to avoid this hellish process.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day Julie,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Good day Julie,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian