1 reviews | Active since Oct 2016

25 Oct 2016, 14:29

Maybe 3rd time lucky

<p>Okay so I will try again I am needing a settlement for my phone contract this is the 3rd time and last time I am writing or you will get paid nothing as I no longer in the country and not returning so couldn't care less! You people keep sending my quote to settle on my profile I do not have a profile and I can't create one without my SIM card and I another country KiNDLY send it in a format that I am able to receive . Thank you look for ward to sorting this out after over a month. I am only available on email . Regards Kyle Cooper .</p>

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Replies (1)
Vodacom
Vodacom's reply25 Oct 2016, 15:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,