MM
Muneiwa M
1 reviews | Active since Jan 2015
01 Oct 2025, 17:07
MaVodaVoda Usual Disappointment
Since Monday 29/09/2025 I don’t have internet. Here I thought maybe the rain did some damage and Vodacom will pick up soon even today I don’t have internet.
I thought my SIM was damaged and went to get a new contact SIM and it took 2 hours to do a simple SIM swap. Calls were dropped and I was put on hold for over an hour.
I tried 2 different routers both new and same issue of no internet.
Is it possible to cancel my contract and I try another service provider because I am suffering while paying shem.
Fix your network at Lion Pride/Lion Park asap or cancel my contract aseblief.
Worst of all, no communication regarding this.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
02 Oct 2025, 08:09Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply02 Oct 2025, 08:09
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
