NZ
Nondumiso Z

1 reviews | Active since May 2015

17 May 2017, 05:20

MATTER STILL NOT RESOLVED

<p>I lodged a complaining regarding your false marketing bt my matter hadn't been resolved there's a nice guy who really tried to resolve the matter nd i can't recall his name but vodacom repairs Alberton hasn't called me instead they keep on sending me sms to pay R2485 of which i won't even pay the phone was on promotion that i will receive a free screen insurance but now it seems like they are ****ing their customers because they can't fulfil their promises they busy running circles now finding excuses i've been with them from 2012 and i even regret why i upgraded last year should have cancelled it</p>

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Replies (1)
Vodacom
Vodacom's reply17 May 2017, 07:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team