LG
Lee G
1 reviews | Active since Jan 2013
21 Jan 2019, 10:23
Matter not resolved !!!
I am so frustrated with Vodacom.
I have been calling and emailing them with regards to a ********** contract that was opened on my name by a person who lives in Johannesburg.
I’ve forwarded my documentation and an affidavit to Vodacom in order for them to deal with the matter. It has not been sorted out. As a result this adversely affected my credit score. Because Vodacom staff are dragging their feet.
I would like the matter to be resolved urgently!
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Replies (2)
Vodacom's replyOfficial
21 Jan 2019, 11:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jan 2019, 11:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
21 Jan 2019, 16:33Dear Customer,
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Vodacom's reply21 Jan 2019, 16:33
Official
Dear Customer,
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team