JP
Johann P

1 reviews | Active since Apr 2017

22 Apr 2017, 17:08

Masters of making data disappear

<p>I have on several occasion's bought data bundles. Misteriously they just disappear. I read on other reviews that this is a common problem. I think it's time to approach the ombudsman and lay a formal complaint with him. Vodacom is pathetic, I will never advise anyone to even think of making use of them. Shame on you Vodacom. Useless service provider.</p>

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Replies (2)
Vodacom
Vodacom's reply23 Apr 2017, 07:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply24 Apr 2017, 13:36
Official

Good day

Please accept our apologies for any inconvenience caused. We have provided feedback on this matter via email.

Regards

LA