masters of *****
<p>I was disgusted when I went to Vodacom Uitenhage for an upgrade on my 2GB MBB 24 month - TopUp contract to find out that someone already did an upgrade on my account. The upgrade was done on 7 January already and I found out on 22 February when I tried to upgrade. The vodacom staff was not very helpfull and I am still waiting for proper feedback from vodacom legal department 11 working days after I contacted them and emailed them everything that they asked for. They are sending me around in circles while I am paying for someone else's very expensive I fone 7which is very unfare.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per telephonic discussion,feedback provided.
Regards
FM
As per telephonic discussion,feedback provided.
Regards
FM
