Master of *******s

Item: Vodacom
Rating: 1
Author: Lehlohonolo W

Just yesterday I had about +-R1900 on my airtime balance and Vodacom was supposed to top me up with R350 which would have atleast gone up to R2250 (at least) but to my surprise it went up to R2100 ? which means +-R200 of my airtime has gone missing in action.....you know what Im tired of this whole vodacom thing and urge everyone on vodacom to switch to a better network,this is ridiculous now

Helpful (0)

Replies (2)

Vodacom's replyOfficial

01 Jan 2018, 10:08

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply01 Jan 2018, 10:08

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's replyOfficial

02 Jan 2018, 10:09

Good Day Lehlohonolo Nomadolo

Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see sms sent to the number in question.

Regards
RO

Vodacom's reply02 Jan 2018, 10:09

Official

Good Day Lehlohonolo Nomadolo

Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see sms sent to the number in question.

Regards
RO