LP
Louis P

1 reviews | Active since May 2012

19 Jul 2016, 18:12

Massive Bill of R 4,963.79

<p>I have been a customer of them for a long time. Got the s5 and Gear and during the initial process indicated that if the Data got depleted a stop need to be put in place. Now I have a bill of R 4,963.79 . After purchasing more than 2 gigs earlier that morning. They also don't even want to come to some type of agreement bringing it down. That is a great thank you for being a good paying customer. Now they want me to upgrade.... Thanks, Vodacom..... : (</p>

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Replies (1)
Vodacom
Vodacom's reply20 Jul 2016, 05:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team