1 reviews | Active since Jul 2017
Mass ***** - Yet Zero Response
<p>Our company discovered mass ***** on our account. Allegedly executed by one our our ex-employee and an employee at Vodacom. We went to open a case of ***** at the SAPS and sent through the affidavit and request to freeze the ********** account on the 8th of June. We have contacted Vodacom every week since then only to be told they are working on it. Last week when I called I was advised nothing was being done and the email hasnt even been opened..... Seriously.... can someone please assist!!!!! Absolutely ridiculous</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that your complaint has been escalated to the relevant department for further assistance.
Regards
Dc
Best regards,
Good Day
Kindly note that your complaint has been escalated to the relevant department for further assistance.
Regards
Dc
Best regards,
