Marriage of misery, failed promises and non delivery

Vodacom and Vumatel a marriage of misery, failed promises and non delivery. After laying a new fibre line three months ago, yes THREE months, it is still not functioning and we have no internet connection. We have been PAYING for this service for three months with zero service.

It took about 2 months to actually get someone out to lay the line too. That was fun all on it's own. Now despite regular calls to log a ticket to get connected we just don't get there. When we phone back we are told the ticket has been closed. With no action. Obviously.

Vodacom and Vumatel should I bother to carry on beating my head against this brick wall? Are you going to refund me for three months of internet when I haven't had any??

Do I now just cancel this and find someone who is hopefully more competent? I think you should consider this grounds for divorce.