1 reviews | Active since Jul 2019
MARKETING SPAM
I am absolutely frustrated now and worried that Vodacom is taking advantage of my rights as a consumer (consumer pro act).
I am on prepaid with a new number the only places that have my new numbers stored on their databases are my bank and Vodacom.
But almost daily I am send spam mail from vodacom with the option to send "STOP" to opt out which I do. ONLY to be sent a sms the next day from another vodacom marketing team to which I have to sent "STOP" to now sign out of this one.
Now when trying to call ANYONE at vodacom to assist with this you are now faced with a chat bot which sends you around in circles.
Once someone at Vodacom sees this message I would like to once again officially state it in writing. I DO NOT WANT TO RECEIVE ANY MARKETING/ADVERTISING. If I have a query about a product or offering, I WILL BE IN CONTACT WITH YOU. with many witnesses now to this statement and request as a consumer.
Eagerly awaiting a non bot response from Vodacom on the above issue
NO PHONE CALL or attempt to call me has been made (yet was promised last week)
I got a sms to say all marketing preferences and permissions have been updated on friday the 1st of October from the number 12000
so now its MONDAY NO PHONE CALL and once again get smsed this morning from +*** (VODACOM)!!!!!
I EXPECT a phone call TODAY. if not I will repost this entire thread including your private messages that are filled with broken promises all the public to see.
NO PHONE CALL or attempt to call me has been made (yet was promised last week)
I got a sms to say all marketing preferences and permissions have been updated on friday the 1st of October from the number 12000
so now its MONDAY NO PHONE CALL and once again get smsed this morning from +*** (VODACOM)!!!!!
I EXPECT a phone call TODAY. if not I will repost this entire thread including your private messages that are filled with broken promises all the public to see.
