Marinda Olivier

<p>Subject: RE: Vodacom Upgrade Frustration</p> <p> </p> <p> </p> <p>My new handset was invoiced out on the 13th January 2017, it is now 10 March 2017 and my problem is still not resolved:</p> <p> </p> <p>PLEASE NOTE THAT I’M STILL WAITING FOR MY HANDSET MY DELIVERY DETAILS WAS INCORRECT TAKEN DOWN BY YOUR UPGRADE DEPARTMENT.</p> <p>I HAVE MADE NUMEROUS CALLS TO THE CALL CENTRE CUSTOMER SERVICES AND UPGRADE DEPARTMENT WITH NO SUCCESS AND GETTING VERY FRUSTRATED!</p> <p>A SUPERVISOR CALLED ME AFTER HOURS AND PROMISED THAT THIS WILL BE SORTED OUT THE NEXT DAY, WEEKS LATER I POPPED INTO VODOCAM WATERCREST AND MY PROBLEM IS STILL NOT RESOLVED.</p> <p>EVERY TIME I PHONE I GET A DIFFERENT ANSWER, PLEASE CAN WE SORT THIS OUT URGENTLY!!!</p> <p> </p> <p> </p> <p> </p>