Manipulated by Ms N Khoza to Migrate & Upgrade instead of Migration ONLY

I got a call from Ms N Khoza in the morning from one of Vodacom's call centres. After a long phone call of me explaining to her, she proceeded to upgrade my number even though I told her that I was gonna go to the store and upgrade because I wanted a new device with bigger space. I cannot believe the extend of the treachey and manipulation involved in with your call centre agents where they claim to do one thing and end up doing another. Ms Khoza said she was migrating my package, but also upgraded me which blocked my options to upgrade when I got to the Vodacom. This behaviour is dietier than the **** of this earth. I'm equally disgusted and I promise you Vodacom that I will adandon my business relationship with you to go to a service provider that doesn't use manipulation to get business. Cancel this entire transaction IMMEDIATELY. Now I must call a call centre which is costly to cance this nonsense order? Cancel this nonsense of a migration and upgrade already. I want nothing to do with it.