KM
Koketso M
1 reviews | Active since Jun 2021
31 May 2022, 08:50
Mandy Mbatha ⭐️⭐️⭐️⭐️⭐️ and Vodacom ⭐️
I want to rate Mandy Mbatha from Vodacom 5 stars ⭐️⭐️⭐️⭐️⭐️and Vodacom 1 ⭐️. She initially called me to offer the Vodacom fibre but I informed her that I scheduled an appointment with Vodacom and they never arrived nor called and I sent the customer care emails and they still haven’t responded. She went above and beyond by ensuring I have their details and she followed up with me to check if they have responded, which they still haven’t done. I hope she has a successful career as she is attentive, compassionate and professional.
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Replies (1)Vodacom's replyOfficial
31 May 2022, 10:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 May 2022, 10:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
