KM
Koketso M

1 reviews | Active since Jun 2021

31 May 2022, 08:50

Mandy Mbatha ⭐️⭐️⭐️⭐️⭐️ and Vodacom ⭐️

I want to rate Mandy Mbatha from Vodacom 5 stars ⭐️⭐️⭐️⭐️⭐️and Vodacom 1 ⭐️. She initially called me to offer the Vodacom fibre but I informed her that I scheduled an appointment with Vodacom and they never arrived nor called and I sent the customer care emails and they still haven’t responded. She went above and beyond by ensuring I have their details and she followed up with me to check if they have responded, which they still haven’t done. I hope she has a successful career as she is attentive, compassionate and professional.

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Replies (1)
Vodacom
Vodacom's reply31 May 2022, 10:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team