1 reviews | Active since Dec 2016

02 Dec 2016, 10:36

Managers running the store into the ground

<p>Upon visiting Lakeside Mall Vodacom there is 1 person availablefor tech support. My ticket is C12, they are only on C06. I have been here for an hour now and they have seen 1 customer. The manager is up here, helping at counter D - where there are few to no customers. But there is 1 guy helping at counter C (they have space for 4 people to help!) and all the customers here are waiting for tech support (Counter C). Absolutely ridiculous service or should I say, lack of service! </p>

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Replies (1)
Vodacom
Vodacom's reply02 Dec 2016, 10:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team