mV
mbali V

1 reviews | Active since Jan 2015

06 Aug 2015, 15:00

Manager with a bad attitude.

Mildred has a very bad attitude. She has no customer service qualities. She refused to show us a Samsung phone of a different colour as my friend and I wanted to see different shades of the phone before purchasing the one we desire. I am very disappointed with the kind of attitude we got from someone who calls herself a manager. The store did not have a dummy phone for display, this is not acceptable however we would have overlooked that fact and she could have politely made us understand or make means to show us on the internet or something of that sort, just like a manager should be able to handle customers with courtesy and respect. She really needs to be more polite, Vodacom staff need to learn a better way to treat customers.

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Replies (1)
Vodacom
Vodacom's reply07 Aug 2015, 08:49
Official
Hello Buhlebembali2014,

Please note that your query has been received and we will respond with feedback as soon as possible.

Regards
Vodacom Consumer Website Team