Manager laughs at Customer

I have a complaint against a Manager at Vodacom Repairs Cresta, I want to speak to a Senior Manager in the Vodacom Group. Your agents keep transferring me to the SAME manager which the complaint is AGAINST.<br> <br> I want to speak to a Senior Manager at Vodacom who can take action and I DON'T WANT TO SPEAK TO LEON AT CRESTA REPAIR CENTRE PERIOD AS HE IS THE SO CALLED MANAGER WHO THE COMPLAINT IS AGAINST<br> LAUGHING AT A CUSTOMER AND LYING TO A CUSTOMER, THEN LET THE CUSTOMER DRIVE 62KM TO CRESTA FOR NOTHING. . <br> <br> Make sure that you make contact WITH ME as my wife ALSO logged a complaint and no one from Vodacon bothered to make contact with her. It has been TWO WEEKS since she logged a complaint. NO COMMS FROM VODACOM.<br> <br> PLEASE READ CAREFULLY, I WANT A SENIOR MANAGER TO PHONE ME. NOT A CALL CENTRE AGENT.