JL
Justin L
1 reviews | Active since Dec 2019
17 Dec 2019, 19:42
Manager arrasing clients!!
We went in to vodacom 4u in vaal mall today to find out when the sim change will be active since it is 4 days later and still no activation and the manager started arrasing us in front of all the customers and taking on my mother as a woman Please look into it!! This is not a professional way of client service. Infact it gives vodacom a bad name and seems like i’m not the only one complaining about vodacom in vaal mall
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Vodacom's replyOfficial
18 Dec 2019, 07:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Dec 2019, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,