1 reviews | Active since Apr 2017
Manager and store Owner couldn't assist me
<p>I am very IRATE with the service I got from Vodacom Atlyn branch, I bought a new phone which had a problem I took it back they told me about their waiting period, when I went to check if my phone was ready for collection they told me it wasn't, then I requested to cancel my contract, they just gave me a number ********** , when I called that number I was given another number ********** when I called the number I was told to go back to the store to cancel my contract, the manager was in the store when I requested to cancel, all she did was take the loan phone and said to me I must contact the above number, when I went to the store to return my phone, the store owner Moabi Mahape was not helpful he even hung up the phone on my ear, so can someone PLEASE CANCEL MY CONTRACT I AM FED UP WITH THE SERVICE I GOT FROM VODACOM. ID NUMBER ********** 230083 TM Ramoroka contact ********** 164 </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
