*********** manager and consultant. Where

My second complaint. Where do I start....a simple request to transfer my late father's contracts to our name has been the biggest frustration. At the Centurion branch the consultant Hendrik and the manager ****ed up the transfers, put someone else contract on our name, which we have been paying for 3 or 4 months, and now that they want to credit us by putting the amount we paid in data or whatever. No, we want our money back. We did not make this mistake and we had to pay cash for a contract that doesn't even belong to us. So we want the cash, not some stupid credit offer on one of the numbers. After we visited the branch numerous times to sort this out, the manager has the cheek to tell us, that my dead father took this contract that wasn't ours out on his name, and this is 2 months after my father passed already. How the **** does a dead person take out a phone contact?? They disconnected one of the contract numbers for no reason in the process, this number we use for business and today they send an SMS to say that this same number they disconnected previously, of which the contract only ends, end of July has been put on prepaid as of today 19 June 2024 and that my number will loose all data and airtime on this number. I paid for this data and airtime. How do you even out a phone contact on prepaid if it is not even paid up??? How did this manager even get het job??? I will.most definitely NOT renew any of these contracts with Vodacom. We just want our money you stole back or I will make a case of ***** against that manager. She is so confused and doesn't know what she is doing, noto mention the consultant Hendrik. Useless and really dumb...