'Management encourage us to belittle clients '

Georgina Mokwena is the latest in a long line of *********** telesales operatives to 'assist' me. Two hours ago I spoke to Saartie (a manager) who said she would call the shop I spent 3 hours in yesterday to see what was happening. I still haven't received the email she was supposed to have sent. How does one get anyone at Vodacom to reply to you to fix a mistake you had no problem in creating. Talking to Vodacom staff is like masturbating with a cheese grater....vaguely amusing, but mostly painful....