mall of the north vodacom

<p>I went to the Mall of the North Branch on 27/10/2016 to do a change of ownership. The manager, Craig Heyns, refered me to one of his staff members to assist me, this member just said he doesn't know how to di it.</p> <p> </p> <p><br />I went back to Craig and finally he said he wil help me. I asked him how long this process will take to wich he quickly answered 5 minutes sir.</p> <p>Great, after completing all the forms, he now said it is going to take 24 hours for clearence, not a problem.</p> <p>Today is 08/11/2016 and nothing, I keep phoning Craig and everytime he tells me he will just find out what the problem is and get back to me, He never gets back to me.</p> <p> </p> <p><br />Now he even stopped answering my phone calls. I want to end my Vodacom contract and switch to a network with more competend people, this is seriously rediculous!!!!</p> <p> </p> <p><br />from 5 minutes to 2 and a half weeks and counting.</p>