KT
Khosi T
1 reviews | Active since Oct 2023
09 Mar 2024, 16:12
Malfunctioning Huwaiwei Watch
Vodacom can stress and ‘kill’ you as customers.. pls be aware and rather consider signing with other service providers I sent my review complaining about a malfunctioning huauwei watch connected to my iphone and incompatible There is Olivia from Vodacom Halopeter who kips calling and asking me if Springs Mall has phoned me and always tell her NO Now Im receiving reminders to pay for a watch Im not even using and neatly in its box and in my cupboard How do they expect me as a pensioner to pay them for something Im not using and for 2 yrs
They can blacklist me and Im still waiting for feedback from the Consumer Council and will also request the Ombudsman to intervene
Regret going to Springs Mall honestly
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
10 Mar 2024, 11:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Mar 2024, 11:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
