CZ
CHANTEL Z

1 reviews | Active since Apr 2013

12 Jan 2017, 09:27

MAKRO MEADOWDALE - REPLACE UNIT WITH A LOWER SPECS UNIT

<p>I took out a 10 GIG contract with Vodacom at Makro Meadowdale asking for a 209-Z router I got supp**** with a 207-Z with lower download speed because they did not have stock of the 209-Z unit I will not accept this. I spoke to Roland at makro and he advised me that Vodacom told them to do it. When i phoned Vodacom to take upt he matter with them I was advised by Palesa Mhlanta that i took out the deal with Makro I need to sort it out with Makro. Sorry but who is my service provider Makro or Vodacom.</p>

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Replies (1)
Vodacom
Vodacom's reply12 Jan 2017, 11:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team