Making the best of a bad situation...

I upgraded in April 2022, but my phone fell in the beginning of October and shattered to pieces. Went to the Vodacom I bought it from to hear if I have insurance on it, but unfortunately, I didn't. They advise me that I can claim one FREE screen replacement saving me about R2800. When I got my phone back everything was fixed but the camera wasn't working all of sudden. Took it back and explained. They had no problem sending it back again. They even gave me a loan phone as I was going to be without a phone for a week. The lady that helped me was so professional and friendly making my bad experience a bit better.