Making promises and not keeping them, ever!!

Complaint revolves around 4 issues, all around 2 years old.<br> <br> #1 Involves getting the details of the company name changed on the invoice,<br> #2 wanting to have my reduced contract fee reinstated since i do NOT want a new replacement phone,<br> #3 want to have a contract moved into the name of my (not dependant any more) son,<br> #4 total lack of cellphone cover in and around my house in northern JHB !!!<br> <br> Efforts to resolve have run in parallel and include the following:<br> 13/12/02 Tried to change company name details via web site, not working<br> 14/02-03 Numerous calls with contact centre, no luck<br> 14/03/15 Visit to Vodaworld, Mari Louise and Juanita Windvogel, lots of promises<br> 14/03/16 Emails to ladies above<br> 14/03/23 Email to ladies + Shameel Joosub & Gary Hamel<br> 14/03/27 Email Celise Pieters and the Executive Client Liaison Office(r)<br> 14/04/01 another email to same people<br> 14/05/23 emails to customer care<br> 14/06/05 & 21 emails to Celise<br> 14/09/18 email customer care and Shameel<br> 14/09/18 email Celise<br> 14/11/20 email Celise & Shameel<br> 14/12/06 Visit Vodaworld Customer Care<br> 14/12/12 email Celise AGAIN!!!!<br> 14/12/19 email to Celise<br> <br> As of today NONE of the 4 issues have been resolved.<br>