AP
Andries P
1 reviews | Active since Mar 2014
14 Aug 2023, 13:00
Main Account Holder OTP
Hi. I have reaquested Before for a specific cellnumber to be **** the Main Account Holder. MANY TIMES. This morning i explained to someone that if i check upgrade it send OTP's to 2 number that i dont have access to. He said he will log a request in the next five minutes and send me a REF via SMS. Thats been a few hours already. looks like the only time Vodacom assist me is if i complain over Hellopeter
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Vodacom's replyOfficial
14 Aug 2023, 13:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Aug 2023, 13:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team