Mail receiving down since 16 Feb (cannot receive)

Vodacom upgraded their website on the 16th Feb , from the 17th, till today I have spoken to them about the problem. I even received a sms telling me to re-register and everything will be fine... but still nothing works.<br> If you ask to speak to a manager they do not have manager's on site and they cannot put you trough to the technical team.<br> The response from the help centre everyday is the fault logged is still pending and they cannot do anything about it??<br> Vodacom how long does it take to fix and Email address ????