1 reviews | Active since Mar 2015
MAGICAL UNWANTED OUT OF BUNDLE DATA ON MY PREPAID PHONE
I AM MOST UPSET AS I SEE THAT VODACOM HAS GONE AHEAD AND BILLED ME ON A PRE-PAID LINE FOR OUT OF BUNDLE USE. SINCE WHEN DO PRE-PAID USERS GET OUT OF BUNDLE DATA TO USE? WHY WAS I NEVER ASKED IF I WANT THIS OPTION BECAUSE NOW ALL YOU DOING IS RIPPING ME OFF OF AIRTIME I PUT ON MY PHONE CLAIMING I USED OUT OF BUNDLE DATA THAT I DIDNT ASK FOR NOR AGREE TO!!!!!!!!!!!!!!!!
YOU HAVE USED R50.31 OUT OF BUNDLE DATA ON 060******* SO FAR THIS MONTH? WHAT ON EARTH IS THIS VODACOM SINCE WHEN AND WHY U CANT CHARGE ME FOR OUT OF BUNDLES I HAVENT AGREED TO !!
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Vodacom Consumer Website Team
Good day
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
