MADE PAYMENT ARRANGEMENTS VIA TOBI APP BUT STILL RECEIVING INCESSANT CALLS AND SMS

Dear Vodacom

Please note that I am receiving over 1000 calls (an exaggeration) and SMS's regarding payment arrangement, which I did make arrangement via your TOBI app. I was encouraged to use TOBI.

Is the payment arrangement not reflecting on my account? I have just bounced back from paying up my Vodacom account, get hit with a bill that I cannot pay again, now I am bombarded with calls and sms to make payment arrangements.

I did make payment arrangement via your Tobi app...is this app not synchronised with other Vodacom systems!!!??