Made for Summer promotion ****

My husband and I have been clients of MTN for many years, but when my husbands contract came to it's 2 year end for his current phone, he saw this add with Vodacom for the new Samsung 8 that comes with a R5000 travel voucher. He then moved over to Vodacom. We got the contract, got the phone all within the promotion time. We received our Token sms....and we will all set. We had a wedding coming up in May and would be using the travel voucher towards that. No where and never did anyone take the time to explain that the upgrade and and the token meant absolutely ******ol. I had to go onto a website - nothing to do with VODACOM and register to be able to get a voucher before the 6TH OF FEBRUARY 2018.....!!!!!!!!!!!!!!!!!!!!!!!!! because I did not guess this (as this info was not provided to me!!!!!!!!!!!!!!!!!) I therefore do not get my R5000.00 travel voucher. So whooopdy doooooooooo. Vodacom got a contract, and the promotion people suckered another client out of their "prize" Disgusting as no-one is now taking responsibility. Vodacom tells me to see the store...the store tells me to call vodacom and the people at the Made for Summer promotion call center tells me, sorry we can not help you. **** **** ****. I have made several calls and wasted a lot of money on you people. Looking here on Hello Peter it is clear that I am not the only one!!!!!!