MC
Mike C

1 reviews | Active since Mar 2018

08 Mar 2018, 15:40

Made for Summer - CON

What a con, as a Vodacom customer for over 24 years . the first time I have ever been actually offered / given a "reward" or "gift" for renewing my contract with Vodacoms "Made For Summer Promotion" after being told on many occasions that my submissions of the most onerous applications to try and register for my Travel Voucher I still don't have it and it would seem never will. Most disappointed and not likely to renew my other 2 contracts due for renewal soon . Tired of being taken advantage of.

0
Replies (3)
Vodacom
Vodacom's reply08 Mar 2018, 16:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

MC
Mike C's update09 Mar 2018, 13:27
Reviewer Update
So I wonder if the dropped call I received yesterday was the feeble attempt at "contact in due course"? or if this is just more lip-service
MC
Mike C's update19 Mar 2018, 15:42
Reviewer Update
Still no response, sadly it would seem that Vodacom really doesn't care about my issue at all