Mad with Vodacom

I am so sick of Vodacom they take your money every month,nothing is explained properly when you take out contracts,dont receive statements and when something goes wrong they dont want to pay out and you pay insurance every month on your contract.Im so tired of speaking to Vodacom staff who dont know what they are talking about they are not helpful at all.I got ****** did all the things i was supposed to do submitted everything to Vodacom for them to turn around and say sorry we cant accept your claim.You are quick to debit our account every month but when things happen you turn around and say SORRY!!!!!!!!!!! If this is the kind of service you give your customers i will end the contracts on our next upgrade we have been Vodacom customers for many years and now this very sad guys.IIf anyone higher up in management would like to contact me please do so im so angry .

Regards

Ricky Barnard cell- ***