Mad as hell

Good day

Since the 02/06/2020 @ 15:03 i have been having a problem with my Internet that Frog Foot compromised to assist a man that his Pit Bull's damaged his Fibre in his Yard, but i suffered greatly while he was up and running like nothing happened.

They came after i had to write on Hello Peter and claimed to have fixed it, ever since then we have not been getting the speed we paying for that is 20 Mbps. My Husband reported it, nothing on his side happened, i reported it and then i was sent an SR number and the name of the Agent that will call me but nothing. Which i also find it being disrespectful not to respond to the man that you deduct from every single month....

I gave you guy's a Week so you can call me but nothing, today I am still sitting with the same problem and we down totally and i called in first and Jason told me it's a problem of Frog Foot around Port Elizabeth, it seems like Frog Foot is *********** and very negligent in my own opinion and expirience.

The great problem is that in their negligence they still making money and getting paid to put food on their Families table's and i don't cause of their negligence, i did not cause the problem they did but i suffered greatly and still having to buy Data and airtime to call in whereas you were suppose to call me as per our last communication and i waited till i decided to call again...

Is this fair? Why do i have to suffer so much but we paying for a service? Am i not that important for you to not get back at me when you said you would? Why do i have to be behind with my debit orders cause i am not working cause of Frog Foot? Do i deserve to be so greatly punished? For what? What did i do to be out of work?

When we app**** for this Fibre it was solely for work purposes and it's not doing that purpose and no one is doing nothing about me sitting here and not working like the rest of you.

I want Frog Foot to solve my problem not to Patch it but to solve it in a way it was before they decided to Chop it off..... On the 29th of June 2020 is my second chance to work for the company i have always wanted to work for and i need my fibre fixed before the end of this week.

See the proof of my suffering below.

I'm mad as hell.

Zimasa