AA
Abdul A
1 reviews | Active since Jan 2020
10 Jun 2021, 10:45
M2 legacy system headache for years!!
Absolutely bad customer experience. For years they can never help me because i'm on their M2 (legacy system). I cannot end my contract and cannot get any assistance on my account because of this. Now i have to pay unfair charges due to their poor quality of service.
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Vodacom's replyOfficial
10 Jun 2021, 11:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jun 2021, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team