M Booysen
How come you ask me to update and after R110 voda airtime just loaded and phone updated, all my airtime is gone??? R110 just to update?.. No that is Not the way to ***** a client's money. Definitely ****** this vodacom
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Replies (3)
Vodacom's replyOfficial
11 Nov 2021, 11:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Nov 2021, 11:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
12 Nov 2021, 11:41I want firstly to recommend Vodacom for their immediate assistance in solving my complaint. And Secondly I have to say that because of my stupidity.. yes I did not realise that Samsung's updating was the culprit that used all of my R110 airtime to update ... NOTHING to do with Vodacom. And very friendky, and patient person from Vodacom, who called me back 2nd time to assist. I do appreciate Vodacom's assistance and again, so so sorry about my false accusation. Thank you Vodacom.. you are TOPS.. Tertia Booysen
's update12 Nov 2021, 11:41
Reviewer Update
I want firstly to recommend Vodacom for their immediate assistance in solving my complaint. And Secondly I have to say that because of my stupidity.. yes I did not realise that Samsung's updating was the culprit that used all of my R110 airtime to update ... NOTHING to do with Vodacom. And very friendky, and patient person from Vodacom, who called me back 2nd time to assist. I do appreciate Vodacom's assistance and again, so so sorry about my false accusation. Thank you Vodacom.. you are TOPS.. Tertia Booysen
's updateReviewer Update
12 Nov 2021, 11:44Thank you once more Vodacom for your asistance regading my previous complaint.
's update12 Nov 2021, 11:44
Reviewer Update
Thank you once more Vodacom for your asistance regading my previous complaint.