LYING VODACOM AND CONSULTANTS

5 MONTHS AND MATTER STILL NOT RESOLEVED!!!!! 5 months have now passed, with Vodacom IS STILL BILLIN ME FOR A CONTRACT I CANCELLED IN JUNE 2020. I received a call from a Vodacom consultant "MALIN" on the 9th of September, informing me that he will be resolving this matter, advising I will be receiving credits for all the monies which Vodacom debited from my account. BUT, Unfortunately, this is not the case. I am still been billed the original amount and the contract has not been reversed. Also, I was told I can review my contract in a days time to a contract of my choice. NOTHING HAS CHANGED. HE (MALIN) WAS OF NO HELP TO ME AT ALL, I AM STILL BEEN BILLED WITH AN AMOUNT I CANNOT AFFORD AND STILL CANNOT REVIEW MY CONTRACT TO ONE I CAN AFFORD!!!! TOTALLY UNACCEPTABLE. PLEASE ASSIST.