Lying upgrade consultants

I have upgraded my contact on the 24th of November 2020 at 12.49pm and spoke to a lady by the name of Crystal, The deal she gave me and the amount she gave it to for doesn't match to my current invoice from vodacom. I then called vodacom customer care / billing department today the 10th of December 2020 at 13.30 and was notified that Crystal is from elite mobile and its quiet common that they trick customers into these sort of thing, by telling you the deal is one price and you get debited a different amount.

Futher more I dont have any connections or dealings with elite mobile my contract is with vodacom so don't be pushing me to elite mobile to sort this out. I was told my new contract was R683 all inclusive and now im being charged R829.99.. This is total ******* and your vodacon consultant agreed its common. Has it really come to this that vodacom starts robbing people? I will not pay more then what I was told during my upgrade!

Go back and listen to all call recordings and get back to me asap. I shall post this on every social media platform and let people know how vodacom is robbing customers.

Pathetic service and lying consultants