NM
Ntshavheni M
1 reviews | Active since Aug 2012
06 Nov 2025, 10:50
Lying to the consumer
I was trying to transfer data via WhatsApp and tobi said I do not have enough data to transfer whereas i have enough data to transfer within 25 days before the expiry as it says on whatsapp Bundles with 7 and 14 days validity can only be transferred within 3 days before expiry.
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Replies (2)
Vodacom's replyOfficial
06 Nov 2025, 14:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Nov 2025, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Nov 2025, 13:02 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office.
It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, query has now been resolved. Regards Consumer Website Team
It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply18 Nov 2025, 13:02
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office.
It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, query has now been resolved. Regards Consumer Website Team
It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, query has now been resolved. Regards Consumer Website Team
Best regards,