1 reviews | Active since Feb 2017

05 Sept 2017, 11:12

Lying to me about contacting me!

So Lucian decides to call me ONCE and I can't answer as I was in a meeting, I mean is he never in meetings????? And it was only AFTER my umpteenth complaint

He then DARES to say he has tried contacting me "NUMEROUS" times, I didn't know numerous was once!?!

He also said he sent an email. The last email I got from Vodacom was on the 8th August and it was my invoice so that's a lie too

Please can you get someone who will not lie to call me! I've had enough of this ****!

If Vodacom cannot even employ honest employees what the hell are they doing then behind closed doors?

0
Replies (3)
Vodacom
Vodacom's reply05 Sept 2017, 11:22
Official

Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team

's update07 Sept 2017, 20:23
Reviewer Update
Lucian I have proof on my call log you only phoned TWICE! The 11 was not for this complaint! I have not deleted my logs at all and will gladly ask Apple to prove it!
's update07 Sept 2017, 20:31
Reviewer Update
Plus why are you not using the email address you have for me on Vodafone system???????