GH
Gregory H

1 reviews | Active since Nov 2015

30 Sept 2016, 14:37

Lying to customers

<p>Vodacom does not take Hello Peter complaints seriously! I added a review about Vodacom's bad service. They responded by saying a consultant will contact me to sort out the problem, but I have not been contacted. They obviously just respond with a generic answer to increase their response stats!</p>

0
Replies (1)
Vodacom
Vodacom's reply30 Sept 2016, 14:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team